Amazon Delivery Truck Accidents in Massachusetts
Fighting for those injured by Amazon’s fast-paced delivery system
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Amazon is undoubtedly a modern convenience, but all of the delivery trucks on the road can create risks for other drivers, pedestrians, and cyclists. Sadly, Amazon’s delivery trucks and other delivery services transporting packages for them have caused many accidents and even some deadly crashes. When someone is injured or killed because of an Amazon driver’s negligence, there are several questions that victims or their loved ones will need to ask. Who is actually liable? How can you recover damages for your injuries? And who can you turn to for help?
At Santoro & Gray, we’re here to support you in your fight for accountability and justice. Contact us to learn more about how we can serve as your legal advocates.
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How Santoro & Gray can help you
- Amazon’s expanding footprint & rising risks
- Common causes of Amazon delivery truck crashes in Boston
- Who can be held liable for an Amazon delivery accident in Boston?
- Insurance coverage after a Boston Amazon truck collision
- The Massachusetts statute of limitations for Amazon crash claims
- Why clients choose Santoro & Gray
- Do you have an Amazon accident lawyer near me?
In Massachusetts, Amazon trucks and delivery vans are seemingly everywhere—especially in the Greater Boston area. The concentration of residents and local businesses means that deliveries are occurring throughout the day. The company’s commitment to faster delivery has paid off for Amazon, but it’s also led to issues like:
- Increased traffic in residential areas
- More inexperienced drivers who are facing deadlines and pressure
- A complex web of third-party contractors that may create accountability challenges
When truck accidents happen, the victims can face a difficult road to compensation and recovery.
All drivers can potentially cause a crash. However, larger vehicles can cause more damage when they are in crashes with smaller cars, pedestrians, and other vulnerable road users. Some other risk factors unique to Amazon include:
- Driver fatigue: Amazon drivers face strict schedules, which may cause them to skip breaks or push themselves beyond safe limits. Tired drivers are dangerous.
- Inexperience: Many Flex and DSP drivers lack proper training to safely operate larger vehicles. It’s important to know how to operate larger vehicles safely, which often have big blind spots.
- Reckless driving: Pressure to complete tight delivery windows may lead to speeding, unsafe turns, or risky behavior like running red lights.
- Distracted driving: Navigating unfamiliar areas, scanning packages, and responding to Amazon’s delivery updates can all lead to distractions.
- Improper loading: Overloaded vans or poorly secured packages can shift vehicle balance, impacting stability, or reduce visibility.
Any of these issues can put Boston road users at risk.
Liability is one of the most significant issues when it comes to Amazon delivery drivers. The issue is that the company has employees, but also independent contractors who deliver packages for them. Determining the relationship between the driver and the company is critical for pursuing legal action. While Amazon often avoids direct liability by contracting with third parties, it may still be sued even for the actions of those third parties, if:
- It exerts real-time control over delivery routes or driver behavior
- The company policies contributed to unsafe conditions (such as contracting with drivers or companies with known histories of dangerous driving)
Some of the possible driver arrangements that the company may use include:
- Amazon Flex Drivers: These are independent contractors, similar to Uber or Lyft drivers. They use their own personal vehicles to deliver packages for Amazon but might be covered by Flex’s limited commercial policy.
- Delivery Service Partners (DSPs): These are local third-party companies that enter contracts with Amazon. These companies can be held vicariously liable for their drivers under agency principles.
- Vehicle owners or maintenance companies: A vehicle owner or maintenance company might be liable in cases of equipment failures.
Insurance coverage is one of the most important considerations following a crash. If a driver causes a collision and doesn’t have much coverage, they may not be able to cover all of your crash-related damages. You're more likely to access complete compensation if Amazon's policy covers the driver. Amazon Flex insurance offers up to $1 million in liability coverage, but only if:
- The driver was “on the clock” at the time of the crash
- The driver was using the Amazon Flex app
Since the drivers in these cases are operating their own vehicles, Amazon’s policy will not apply unless there is evidence that they were actively working.
However, even if Amazon’s policy does not cover your injuries, you might not be out of luck. You could file a claim with the driver’s personal auto insurance policy.
If the driver worked for a DSP company, then that company’s commercial policy could apply. In the worst case, if none of those offer coverage, you would need to look at your own uninsured/underinsured motorist coverage (after exhausting your PIP, no-fault insurance).
If you aren’t sure what legal options you might have, you should speak to a Boston Amazon delivery accident attorney.
One of the most important considerations following any type of crash is that you typically have three years from the date of the accident to file a personal injury claim. If you fail to file on time, you can be left without any ability to pursue a claim. While three years sounds like a long time, your best course of action is to contact a lawyer right away. Gathering evidence (like dash cam footage or app logs) can take time and may disappear if you wait too long.
At Santoro & Gray, our lawyers understand how emotionally and physically devastating delivery truck crashes can be. We always approach our contact with our clients with sensitivity and empathy. However, when it comes to facing large corporations like Amazon, Uber, and Lyft, we are fearless and refuse to back down. We know how to uncover hidden corporate control and contractual arrangements, and we use the information we gather to fight for meaningful settlements and trial verdicts. We’re never looking to reach fast, easy resolutions. We’re committed to getting you the results you deserve. Our track record showcases our willingness to take cases all the way to trial.
Yes, Santoro & Gray proudly serves clients in Boston from our office located at 131 Dartmouth Street, 3rd Floor, Suite 35, Boston, MA 02116. We’re here to help you take back control after an Amazon truck crash—and to hold powerful corporations accountable when they put their profits ahead of your safety.
Contact a Boston Amazon truck accident lawyer today
If you suffered injuries in an Amazon truck crash, our team is here to offer you the support and guidance you deserve. Call us today or fill out our contact form to schedule a free consultation with one of our Boston Amazon delivery truck lawyers.