Boston Slip & Fall Lawyers
Strong advocacy when property owners fail to use reasonable precautions to keep you safe
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Falls are dangerous for people of all ages. Seniors who fall may suffer a broken hip, a spinal cord injury, or other serious injuries. Adults and children can land on their heads, twist their backs, sprain an ankle, or suffer other injuries that may lead to chronic pain and months, years, or a lifetime of pain.
Retail stores, malls, restaurants, hotels, and community organizations all owe a duty to ensure that anyone who has permission to use their property doesn’t slip and fall. Property owners should routinely inspect their floors and parking lots for any conditions that could risk a slip and fall accident or a trip and fall accident. Owners should respond quickly when they learn of a danger from a customer, building code officials, maintenance crews, or anyone else.
At Santoro & Gray, we understand the unique challenges in showing that your fall was preventable. We listen word-for-word and concern-for-concern to your story about how you fell, what treatments you’re receiving, and how painful your injuries are. Our Boston slip and fall lawyers demand that property owners and anyone else responsible for your safety be held accountable for your medical bills, income loss, pain and suffering, and other damages.
Our record of success in slip and fall accident cases includes a case in which our attorneys persuaded a Plymouth County jury to award $1.3 million for our client, after a 5-day trial. That client, a 74-year-old woman, tripped over the high threshold of the main entrance, causing her to fall. Her leg became “entrapped in a large gap,” resulting in a severely broken right leg. The client intended to speak to the store about a package delivery. Her medical bills alone were nearly $350,000, yet the defense initially only offered $60,000.
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How Santoro & Gray can help you
- Why do clients choose Santoro & Gray to handle slip and fall claims?
- Why do slip and fall accidents happen in Boston?
- Does Massachusetts have a slip and fall law?
- What types of slip and fall injuries do your lawyers handle in Boston?
- Who is responsible for my slip and fall accident?
- What steps should I take if I slip and fall away from home?
- What’s the deadline for filing my slip and fall lawsuit in Massachusetts?
- What’s the value of my slip and fall case?
- Do you have a Boston slip and fall lawyer near me?
Why do clients choose Santoro & Gray to handle slip and fall claims?
Santoro & Gray is dedicated to the pursuit of justice for victims of serious injuries. Our track record speaks for itself – we’ve helped many clients recover the compensation they need to move forward with their lives following harm that resulted from someone else’s negligence. We offer each client personalized, compassionate representation and focus on obtaining the support they need to afford their long-term recovery. If you are the victim of a slip and fall, and your injuries are the result of someone’s negligence, don’t hesitate to get in touch with us right away for a free consultation.
Founding partner Victoria Santoro has been recognized in The Best Lawyers in America® 2025 for her work in Personal Injury Litigation (Plaintiffs), among other honors. She’s dedicated to helping personal injury victims through her active work with Spinal Cord Injury Boston and other organizations. Founding partner Jessica Gray is an active member in many local and national organizations that focus on protecting the rights of her injured clients and strengthening the civil justice system. Our partners work with Bradley M. Henry, who is of counsel. He has 35 years of experience as a trial lawyer and has handled some of New England’s highest-profile cases.
Why do slip and fall accidents happen in Boston?
We work with investigators, local building code officials, through the discovery process, and by listening to you to understand why you slipped (or tripped) and fell, and why your accident was preventable. Some common reasons that people fall while on the property of others include the following:
- Floors that are wet due to rain, snow, spilled liquids, floor washings, and other causes.
- Torn carpets, broken tiles, cracks in the sidewalks, and other dangers that cause someone to lose their balance.
- Poor parking lot maintenance.
- Poor weather maintenance when it rains or snows.
- Staircases with uneven steps or loose or missing handrails.
- Low quality lighting of floors, stairs, and other parts of the property.
- Defective elevators and escalators.
- Spilled food, drink, wires, cables, or merchandise that cause slipping or tripping risks.
Does Massachusetts have a slip and fall law?
Generally, the various case decisions of Massachusetts provide that accident victims can file a premises liability claim against a property owner if the property owner breaches their duty of care and that breach is the proximate cause of the victim’s injuries.
The duty of care depends on why you or your child is on the property of another person or business:
- Invitees: Invitees include customers and visitors who are invited by a store owner, a restaurant, a hotel, or any for-profit or nonprofit enterprise to walk on the property, for the benefit of the owner. Property owners have a duty to take reasonable steps to become informed (usually, through routine inspections) about possible dangers and respond to known dangers.
- Licensees: These are lawful visitors who enter with permission but not for the owner’s benefit (e.g., social guests). Property owners must warn them of known dangers but have no duty to routinely inspect for hazards.
- Trespassers: Trespassers do not have the right to be on the property of another. Still, property owners may be liable if they intentionally create conditions to harm trespassers. Property owners may be required to protect children from hazards that could foreseeably attract them, such as pools or construction sites, even if the child is technically trespassing. A common example includes a child who is attracted to a swimming pool and who falls while walking around an unfenced swimming pool.
Property owners should routinely walk through their property (or hire companies to do the inspections) to look for possible dangers. If there is a danger, the property owner should set up signs and other warnings to alert customers and visitors to the dangers until the necessary repairs can be made.
What types of slip and fall injuries do your lawyers handle in Boston?
We understand just how painful, upsetting, and traumatic slip and fall injuries are. Even when injuries heal, during the recovery process, your life is turned upside down. Some injuries never heal, causing a lifetime of chronic and depressing pain. At Santoro & Gray, we handle all types of personal injuries, including the following:
- Traumatic brain injuries (TBIs) and other types of head trauma
- Paralysis, disk herniation, and other types of spinal cord injuries
- Broken hips, legs, arms, and other fractures
- Internal bleeding and organ damage
- Back, shoulder, and neck pain
- Muscle, tissue, and other internal injuries
The elderly are especially prone to serious slip and fall injuries. They generally also need much more time to heal.
Many falls cause hospital stays or are fatal. According to the Centers for Disease Control and Prevention (CDC), “each year more than one in four older adults, ages 65 and older, experience a fall, resulting in about 3 million emergency department visits, 1 million hospitalizations, and 32,000 deaths. Many of these falls are preventable.”
Who is responsible for my slip and fall accident?
We file slip and fall accident claims against everyone responsible for your injuries. The defendants may include:
- The owners of the property
- Parent companies and subsidiaries
- Landlords
- Tenants
- Homeowners
- Inspection companies
- Security companies
- Ice and snow removal contractors
- Repair companies
- Other contractors, including trash removal services and landscaping services
- Governmental entities and agencies that operate Boston-based buildings and sidewalks
What steps should I take if I slip and fall away from home?
Some of the steps that can help your Boston slip and fall accident case include the following:
- Get medical help: Your top priority is to get medical help for your injuries. You, someone with you, or someone on behalf of the property owner should arrange for you to be examined at a local emergency room or by your family doctor. Prompt medical care is necessary, even if you’re not experiencing symptoms, to help your medical recovery and to counter insurance company arguments that if you were seriously hurt, you would have seen a doctor.
- Inform the property owner: You should notify the property owner, a supervisor, or a manager immediately after your fall that you fell and that you’re in pain.
- Collect evidence: You, or someone with you, should take photos of the area where you fell and any evidence that indicates why you fell. It’s also helpful to have photos of yourself – at your worst. If possible, get the names and contact information for any witnesses. Be alert to what you were wearing on your feet when you fell and save the shoes you were wearing.
- Don’t discuss your case with the property owner or their insurance companies: You can mention to someone at the store that you fell and have pain, but don’t discuss with them or their insurance carrier how you fell or any other issues. Those statements could hurt you.
- Call our experienced Boston slip and fall lawyers: We’re here to listen to your story, answer your questions, explain your rights, and fight for all the compensation you deserve.
What’s the deadline for filing my slip and fall lawsuit in Massachusetts?
Generally, you have to file your slip and fall case within three years from the date of the accident. Shorter time limits may apply, such as if the property owner is a governmental agency or entity.
We strongly recommend that you contact us as soon as possible.
What’s the value of my slip and fall case?
Our Boston slip and fall lawyers work to obtain the maximum recovery possible. While many personal injury claims settle, we’re always ready to argue your case in court. We work with your doctors, employers, and by listening to you explain, in detail, how your life is much more difficult because you fell.
We demand compensation for all your current and future:
- Financial damages: These include all your medical bills (current and future), your lost wages to date, your future earnings losses, the cost of long-term care, and all other financial damages.
- Personal damages: These include all your pain and suffering, loss of bodily function, inability to enjoy life’s pleasures, any scars or disfigurement, and loss of consortium.
- Wrongful death damages: If a fall is fatal, we file a wrongful death claim on behalf of the family members.
Do you have a Boston slip and fall lawyer near me?
Yes. Our team meets personal injury victims at our Boston Office located at 131 Dartmouth Street, 3rd Floor, Suite 35. If your injuries prevent you from traveling, we can make arrangements to see you in person away from our office. Our lawyers also consult with clients by phone and through FaceTime and other online video platforms.
We’ve helped many accident victims like you obtain strong settlements and verdicts. We’re here to prepare you for each stage of your case, so you know what to expect.
Speak with our Boston personal injury lawyers now
We want to hear your story. Not just how your accident and how you’re feeling, but who you are. We want to know what gives you joy and purpose in life, because we like our clients and because the more we know about you, the more persuasively we can argue that your life should be important to judges, juries, and insurance carriers. Please call Santoro & Gray today or use our contact form to schedule a free consultation. Our Boston slip and fall attorneys handle cases on a contingency fee basis.