Tragedy will leave anyone feeling
lost, powerless and afraid.
At Santoro & Gray, we believe that your story
– your truth – is worth fighting for.
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Boston Personal Injury Lawyers Who Fight for Your Truth
If you were injured in Boston, your story deserves to be heard
If you or a loved one suffered a severe personal injury or death, you need someone to support and advocate for you. The aftermath of a traumatic event can leave you facing a range of emotions–anger, frustration, and grief. You need someone who is ready to listen and to offer you strength as you seek accountability. At Santoro & Gray, this is what we’re here for. We represent victims of traumatic injuries and sexual assaults, and the families of loved ones who’ve faced unbearable loss due to catastrophic accidents. Our attorneys believe that there is power in telling your story. And we are prepared to be the force that fights to get your voice heard.
What makes Santoro & Gray different
At Santoro & Gray, we’re more than lawyers — we’re listeners, storytellers, and fighters. We focus on trauma-informed advocacy for those who’ve been injured or experienced traumatic losses. We understand that storytelling is the foundation of a strong case. When you come to us, we take the time to listen to you. Learning more about you is how we start to build a case that will allow us to effectively fight on your behalf.
We’ve worked with survivors of some of the most severe injuries, including paralysis, amputation, and traumatic brain injuries, and with grief-stricken families who didn’t know where to turn. Our team takes on the fight for them through fearless and aggressive litigation. We take pride in the results we’ve achieved for past clients.
Boutique firm, big-league results
We are a small, tight-knit Boston firm, which allows us to work seamlessly toward our goals. Our team has secured massive wins over the course of our careers, including high verdicts and settlements in challenging cases like slip-and-falls. In the years leading up to the founding of our firm, some of our notable wins include a $7.25 million settlement in a tetraplegia case and a $3.5 million settlement in a propeller injury claim. Attorney Santoro herself served as lead counsel at a prior firm on the first-ever all-Zoom civil jury trial in Massachusetts. Our boutique firm model enables us to work closely with each client, connecting with them as individuals, not just case numbers. This means that we are able to more effectively advocate for them in the courtroom.
Meet your legal team
Victoria Santoro
has secured several seven-figure jury verdicts over the course of her career. She has held leadership roles with the Massachusetts Bar Association, including a term as President in 2024-2025. She’s been recognized by Super Lawyers, Best Lawyers, and Top Women in Law.
Jessica Gray
is an award-winning trial attorney and advocate with a record-setting slip-and-fall verdict. She’s been recognized by Super Lawyers, Best Lawyers, and Massachusetts Lawyers Weekly. She has a strong reputation for her client empathy and powerful storytelling before judges, juries, and insurers.
Practice areas we handle
At Santoro & Gray, we represent clients who suffered some of the most severe personal injuries imaginable–whether from a car crash, construction site accident, defective product, or other types of negligence. It’s important to keep in mind that while these injuries can be overwhelming, you need to get in touch with a lawyer sooner rather than later. In most personal injury cases, you have three years to file your case, but exceptions may apply depending on factors such as when the injury was discovered or whether a government entity is involved.
Rideshare injuries and assaults (Uber & Lyft)
Ridesharing is common throughout Boston, where thousands of commuters, students, and families catch an Uber or Lyft every day to get from point A to point B. However, there is a possibility of crashes, driver negligence, pedestrian strikes, and even sexual assaults involving these vehicles and their drivers. When massive companies like Uber and Lyft are involved in a case, things can get complicated. There are state-specific rideshare regulations, insurance coverage and liability questions that can make these claims more challenging. Our attorneys have effectively represented individuals in many claims against these rideshare companies.
Car accidents, truck crashes, and delivery vehicles
Car crashes are one of the leading causes of personal injury and wrongful death claims, but not all cases are the same. Many car accidents involve commercial companies, including rideshare or delivery services, that put average people at risk. Delivery vehicles like Amazon, FedEx, UPS, and others are common throughout Boston, where they make deliveries in residential and commercial districts. When a commercial vehicle is involved in a car accident, the case can be more complex. First, these vehicles are often trucks or large vans, meaning the injuries are often severe. Additionally, these cases often involve complex insurance matters and liability questions. It’s not just a matter of whether a driver is at fault–you need to determine whether the driver’s employer is at fault, and which insurance policy may apply. It’s also worth noting that Massachusetts follows a comparative negligence rule, meaning injured plaintiffs can recover damages if they are less than 51% at fault. You need an experienced Boston car accident lawyer who can help you find answers to these questions and build your case.
Premises liability and inadequate security
Some injuries are the result of dangerous private premises or properties, including slip and falls, drownings, and even assaults that result from negligent security. There are plenty of locations in Boston that residents and tourists may congregate in–from shopping on Newbury Street to catching a game at Fenway Park or attending a concert at TD Garden. An accident or attack can turn a day out into a traumatic experience that leaves lasting physical and emotional scars. Property owners and managers have the legal responsibility to make their premises reasonably safe. This is especially true in the case of commercial businesses and venues. Falls due to poorly maintained stairs, rugs, or floors in an arena or a shop can lead to liability. In the case of hotels, full-service apartment/condominium complexes, or parking garages, inadequate security may create risks of assaults, which can also create liability. If you’ve suffered an injury in a commercial location in Boston, you should look into your options.
Construction site injuries and equipment failures
Construction sites are common throughout Massachusetts and the Boston area in particular, with a variety of sites, including bridges, roads, venues, and residential properties, being built or repaired citywide. That work to keep Boston growing comes with severe risks. Construction work is known as one of the most dangerous industries in the country. The Occupational Safety and Health Administration (OSHA) even named four categories of construction site accidents the “Fatal Four” because they account for so many work-related deaths every year. OSHA’s Fatal Four includes falls, struck-by accidents, caught-in between incidents and electrocutions.
Sometimes these catastrophic accidents result from a failure to take appropriate safety measures on work sites. However, there are many other factors that also contribute to construction site accidents, including subcontractors and even equipment manufacturers. Defective construction equipment can quickly cause severe and even deadly incidents for Boston’s workers and others. Faulty scaffolding, defective pavers or cranes, and uncontrolled explosions are just a few of the serious risks that come with construction projects.
Defective products and product liability
Consumer products, from pharmaceuticals to large construction equipment, can put consumers at risk. Although the state has policies and laws that aim to protect consumers from dangerous products, companies still sometimes fall short of industry standards, and the results can be devastating. In Massachusetts, product liability claims are generally brought under breach of warranty theories, including the implied warranty of merchantability, which can hold a manufacturer or seller liable even without proving negligence. Essentially, this approach works similarly to strict liability policies, when a person is injured because of a defective consumer product, the manufacturer, distributor, or seller may be liable, even if the injured person cannot prove that they are negligent.
The statute of limitations on these claims is generally three years from the date of the injury or the date when the injury was discovered though it is essential to clarify any exceptions or shorter limitation periods with your attorney. This even applies in the case of latent injuries or illnesses, like mesothelioma, which might not appear for years after exposure to a defective product.
Sexual assault civil lawsuits
Some of the most sensitive cases we handle involve sexual assaults. These attacks may happen in hotels, rideshares, bars, and other locations throughout the city. Depending on the circumstances, companies like Lyft, Uber, or hotel chains may be held liable if their negligence contributed to unsafe conditions that allowed a sexual assault to occur. A sexual assault may lead to criminal charges against the perpetrator, which can be helpful for survivors because it may allow them to feel validated and as though justice was served. However, a civil claim can provide relief when the criminal justice system does not bring the desired resolution, or in addition to the criminal case. Survivors may find that pursuing this type of claim allows them to recover their voice, seek accountability from additional at-fault parties, and push for venues to protect against future assaults. We approach each of these cases with sensitivity, empathy, and a survivor-led approach while never holding back from taking on those whose actions or negligence resulted in the assault.
Wrongful death cases
At Santoro & Gray, we represent the families of victims from drownings, car or truck crashes, explosions, transportation catastrophes, and product defects. When a family loses a loved one, taking legal action isn’t always the first thing on their mind, but it’s often a necessary step in their healing process. Sometimes, the loss of a family member leaves others not only grieving, but also struggling financially. We support families through this process, and encourage grief counseling for those in need. Our goal is to fight for your family so that you can focus on mourning while we focus on securing the financial and emotional support you need. In Massachusetts, families have three years to file a wrongful death claim, though some shorter limitation periods may apply, so the sooner you reach out to us the better. We’re here to help you, and if you involve us early on, we can start gathering evidence and speaking to witnesses before memories begin to fade.
Transportation disasters: Planes, buses, trains
Boston’s Logan Airport is a hub for national and international air travel. In fact, in 2024, the airport broke its previous record number of passengers–43 million. The city's buses and trains are heavily trafficked with commuters, tourists, students, and residents. In fact, an average of 83,000 people use public transit to commute to their jobs in Boston every weekday. While all of these forms of transportation are heavily regulated to protect passenger safety, things do go wrong. When a transportation disaster occurs, it can be shocking for everyone in the city. But for those injured or who lost a loved one, the event is earth shattering. Seeking compensation in these cases is one way that injured individuals and families who've lost someone can protect their futures. Our attorneys handle these cases with compassion for our clients, while at the same time relentlessly pursuing justice and accountability.
Dog bites and animal attacks
There are more than 300 reports of dog bites in Boston every year, with children between the ages of five and nine being the most common victims. The injuries resulting from those attacks can be disfiguring and life changing. Massachusetts is a strict liability state when it comes to dog bites, which means owners or keepers are responsible when their dog attacks someone, with limited exceptions. There is no need to prove the dog had a history of violent behavior. However, the dog’s owner may use certain actions by the victim, like trespassing or abusing a dog, to fight back against liability (unless the victim is a child under the age of seven). If you or a loved one suffered injuries because of a dog bite or animal attack, contact us to learn more about your options for pursuing a claim.
Our attorneys’ case results over their careers speak for themselves
Santoro & Gray is extremely proud of the track record of its lawyers. Over the years, they have taken on cases for catastrophically injured clients, and those who've lost a loved one, and fought for real results. We know that to truly serve our clients, we need to be fierce litigators in the courtroom, where our attorneys have achieved many meaningful outcomes, including the following:
$147M Verdict – Children’s Motrin SJS/TEN Case
Bradley M. Henry served as the primary handling attorney working together with former law partners and Victoria M. Santoro who assisted in Appellate Issues all the way to the US Supreme Court. All of this resulted in the highest personal injury verdict in Massachusetts history.
$7.25M Settlement – Truck Crash in Downtown Boston
Our client suffered tetraplegia after a collision involving a commercial vehicle. *Handled by our Santoro & Gray team, while at a prior law firm.
$3.5M Settlement – Boat Propeller Injury
A young woman experienced profound and irreversible injuries when she was pulled into a boat propeller while swimming in open water. *Handled by members of our Santoro & Gray team while at a prior law firm.
$1.65M Verdict – Slip and Fall in Plymouth County
Victoria M. Santoro and Jessica M. Gray successfully tried this case where a 74-year-old woman tripped over the high threshold of the main entryway at a shipping store, causing a severe leg fracture.
$3M+ Verdict – Wrongful Death Drowning with Punitive Damages
Victoria M. Santoro, together with a former law partner, served as trial counsel on this death case involving a 31-year-old father drowned in a poorly maintained hotel pool that had a defective emergency phone system.
We also negotiated a multi-million dollar pre-suit settlement against a rideshare company after their driver negligently injured a pedestrian by driving backwards down a busy Boston street. While past results cannot predict outcomes in future claims, we believe lawyers’ track records help to demonstrate our grit, dedication, and fighting spirit when it comes to serving as advocates for injury victims and grieving families in Boston.
Why clients choose us
At Santoro & Gray, we are committed to the pursuit of justice for our clients, but we also know that our work is vital for keeping Boston’s spaces safe. We are involved in our community, not just through our charitable work, but also through organizations that help shape the city and state’s laws and policies. Our firm volunteers with important organizations like Rosie’s Place, Samaritans, and SCI Boston. We also mentor up-and-coming attorneys, and have held leadership roles with the Massachusetts Bar Association. Clients who work with Santoro & Gray know how deeply we care about the work we do, and how that dedication and commitment allows us to better serve them.
Do you have a Boston personal injury attorney near me?
Yes. Our office is located at 131 Dartmouth Street, 3rd Floor, Suite 35, Boston, MA 02116, and we proudly represent clients across the city and surrounding areas. Whether you were injured in Back Bay, Dorchester, South Boston, Roslindale, Roxbury, Jamaica Plain, Allston, Brighton, Charlestown, East Boston, Mattapan and beyond, we’re just a phone call or message away. If you’re unable to make it to our office, we can arrange a phone consultation, or come to you. Initial case evaluations are always free.
Contact Santoro & Gray today
At Santoro & Gray, we truly listen to our clients. By giving you an opportunity to tell your story, we’re better able to fight for you in court. If you’ve suffered severe injuries or the tragic loss of a loved one, you need a Boston personal injury lawyer who is prepared to stand up for you. Call us or fill out our contact form today to schedule a free consultation with one of our attorneys. We’re ready to offer you support, and to serve as your dedicated legal advocate.