Victoria Santoro Featured in Massachusetts Lawyers Weekly’s Quote of the Week
We’re proud to share that Santoro & Gray co-founder Victoria M. Santoro was recently featured in Massachusetts Lawyers Weekly for her commentary on D’Antonio v. Tripadvisor, LLC.
Tori’s comments on the case also earned a spot as the publication’s “Quote of the Week.”
“Every service our citizens use, every website they click on, is forcing us into one-sided contractual terms that regular citizens do not understand and have no ability to negotiate.”
Tori’s comments on D’Antonio v. Tripadvisor
Most of us click through websites, apps and online services without giving much thought to the lengthy terms and conditions that can potentially come with them. But those agreements can have real consequences when a dispute arises.
Tori’s comments highlight a larger concern for consumers: the growing number of contractual terms people are expected to accept simply to use everyday services. These agreements are generally written by the companies offering the service, leaving consumers with little opportunity to understand, change or negotiate the terms.
For Tori, the issue goes beyond one website or one case. It raises broader questions about meaningful consent and what rights consumers may unknowingly give up when they click “accept.”
Tori’s perspective recognized by Massachusetts Lawyers Weekly
Tori has built her career around representing individuals and families facing powerful companies, insurers and institutions. She also remains active in the Massachusetts legal community and frequently weighs in on issues affecting access to the civil justice system.
We’re proud to see her perspective recognized by Massachusetts Lawyers Weekly and especially honored to see her comments selected as the publication’s Quote of the Week.
At Santoro & Gray, we believe people deserve to understand their rights and have their voices heard. Tori, and the rest of our legal team, will continue to advocate for clients in the courtroom and for a civil justice system that works for the people it is meant to serve. Contact our Boston office today.
Victoria Santoro is a skilled trial attorney and the co-founder of Santoro & Gray. She handles a variety of personal injury cases, including rideshare litigation, car crashes, premises liability and product liability matters. Contact the firm’s Boston office today.